Has Anyone Seen This CPA Exam Candidate’s Missing FAR Scores?

Posted on by Adrienne Gonzalez

File this under: emails CPA exam candidates NEVER want to get.

The Prometric nightmares continue and this time, the trauma comes long after the candidate left the test center. Ready for this one, folks? Details have been changed to protect the innocent and I have paraphrased the email due to NASBA's disclaimer (this email came from them, not Prometric nor the AICPA).

Dear Sucker,

According to Prometric and the AICPA they have been unable to recover the results of your FAR exam that you took on 4/20.  You will have to take the entire exam over again.  Prometric has kept this testing window open until June 7th and they will contact you to reschedule. If you prefer to retake it in the next testing window, they will allow you to do that.

I get that you're completely pissed off at all of us and assure you we'll do what we can to keep you from flipping out. Thanks in advance for not doing so.

Of course, if you get an email like that on a Sunday, your first instinct is to forward it to Going Concern and ask if we see that type of thing often (we don't). Most people would flip out (myself included), plunge themselves into a deep depression or go on a weird lifelong jihad against the CPA exam. This candidate, however, is taking it really well all things considered. I haven't spoken to them in a few days so hopefully that has not changed, I'm keeping an eye on the headlines in this person's area and hoping I don't read about any aspiring CPAs going postal in the mall or anything.

In the original email, there is no apology. At first, it reads like a practical joke (who could possibly be that cruel?) but the candidate confirmed with the person who wrote it that it is, in fact, legit and the scores are gone. Vaporized. Like they never existed. This person's only option was to retake the exam.

I have confirmed with other candidates that some are able to schedule the first week in June and it seems to be mostly East Coast candidates. Is this due to the numerous Prometric closures blamed on technical difficulties we heard about toward the end of the window?

So, technical difficulties or what? How do they just lose an entire exam? Did this happen to anyone else out there or is it just an isolated incident? I have to say I don't see this very often and I've been dealing with CPA exam candidates for five years.

Prometric did not respond to my request for comment.

 

Related Posts

Wake Forest Students’ CPA Exam Domination Is Explained

Last week we briefly mentioned Wake Forest’s announcement that their graduates had achieved the highest average scores on the CPA exam for the fifth year in a row. Wondering how such dominance could be made possible we decided to get ��������������������ate Professor Dr. Yvonne Hinson to find out.


The two main points that is primarily responsible for WFU students’ success on the CPA exam that Dr. Hinson impressed upon us were the ambition of the students and the curriculum that they go through. “We bring in very good students through our screening process and the students create an extremely competitive atmosphere,” Dr. Hinson told us. To compliment these go-getters, the faculty is always thinking ahead as to how to make the curriculum as challenging and relevant as possible.

Here are a few questions we asked Dr. Hinson about the success at Wake Forest:

What helps Wake Forest accounting students be so successful on the CPA Exam especially since these scores are for students without advanced degrees?

I believe that this relates to multiple things including:

1) Innovative curriculum that constantly changes. We teach the basics but try to always stay abreast of the emerging trends in the industry an incorporate those throughout our program where we decide they are relevant and ongoing. An example is out IFRS integration last year which was a full curriculum integration. We received a grant from PwC to complete this.

2) Faculty that are incredibly tied to the profession

3) Small class sizes and a lot of interaction between faculty and students. You can NOT hide in our classes!

4) Strong, motivated students.

5) We use Becker CPA review but the sections are handled my subject matter experts rather than all sections of Becker supervised by one or two people. Our faculty actually teach the Becker review.

Does the faculty make a point of communicating the importance of the exam?
Not really – there is the usual marketing around the results but the students tend to be very competitive and really drive a lot of that themselves. We do stress the importance of trying to get it out of the way before you begin work rather than trying to work busy season hours while also studying for the exam.

What is the biggest key that you (and your fellow faculty members) tell your students with re: to the exam?
Get it out of the way!! You do not want to be taking it while working if possible. We offer the review in May and June in an intensive session so that this is all they are concentrating on at that time.

Do most students take review courses in preparation for the exam?
Yes – Becker

What steps is the University taking to prepare students for IFRS and its eventual inclusion on the exam?
We have already integrated it throughout our undergraduate and graduate curriculum. We feel that the issue has nothing to do with where the U.S. is in respect to IFRS but rather that our students go our and operate in a global environment and are exposed to IFRS issues soon after graduation. Therefore, we have fiduciary duty to the students and to the profession to expose them to IFRS in their program.

Speaking of current topics, we also asked about Wake Forest implementing forensics into it’s curriculum, Dr. Hinson was quick to note, “Forensic accounting is also implemented in curriculum here, as this is another important area we recognized that our students would need exposure to.” Dr. Hinson mentioned Dr. George Aldhizer who she told us is “not on the leading edge but the bleeding edge of forensic accounting.” Indeed, Dr. Aldhizer’s most recent publication was “Medicare and Medicaid Fraud and Errors: A Ticking Time Bomb that Must Be Defused” for the Journal of Government and Financial Management. We’d say you can’t get more current than that.

One additional interesting thing we learned is that Wake Forest also offers a “Transaction Services Track” as part of its Master of Science in Accountancy that prepares many students for a career in in the advisory practices of the large firms.

So not only is the University taking a progressive approach to the CPA exam, they are preparing students for their careers in public accounting by offering a wide curriculum that will serve them in various areas of the firms. We applaud them in their effort and hope more schools take their lead.

Congratulations to Wake Forest on their five-peat (?) and the continued success of their students and faculty.

Is It Time For Prometric to Ditch the Mask Mandate?

On May 16, 2021 the CDC announced that fully vaccinated individuals could enthusiastically rip the […]

Things You Definitely Need to Take the CPA Exam

Rose from Sleep on CPA is still plugging away at the exam, but when I read her recent REG wrap-up, I noticed a funny bit she included about a fellow tester she encountered at Prometric:

I was so surprised to find a girl at Prometric who doesn’t even know what NTS is!!! She brought a print out of Prometric appointment confirmation. When a staff member was asking her for NTS, she was clueless. A staff member explained her what NTS is and told her to get a printout from her NASBA emails from a nearby Kinkos. I showed her my NTS and she came back with a print out of NTS and wrote her exam.

Can that possibly be true?! Given some of the very obvious questions I’ve gotten over the years, I guess anything is possible.

I’m sure none of you guys will ever have this issue but just in case, let’s go back over what you definitely need to sit for the exam.


1) A map to Prometric or a good GPS – Plug the address in the night before so you have one less thing to worry about on testing day.

2) GAS IN YOUR TANK – I hate to even have to say this but it’s come up (like I said, anything is possible). I’m the kind of person who plays chicken with my gas light, and it’s caused me to be late to work more than once. Fill up the night before.

3) Bring your unexpired, original NTS and AT LEAST two forms of acceptable identification – The number on your NTS will be used as your launch code to begin testing, so you definitely do NOT want to leave it at home. If you are unable to produce your NTS and two forms of identification that match it, you will not be allowed to test and will forfeit your exam fees for that day.

4) Bring extra ID just in case – In most cases, you’ll need an unexpired driver’s license and a credit card, but just in case Prometric staff have issues with your ID and want to hassle you, bring an extra bank card or credit card if you have one. Social Security cards are not accepted as identification for Prometric purposes.

5) Do NOT bring big items into the testing center with you – While you can stash your jacket or purse in Prometric lockers, they cannot accommodate golf bags, large suitcases, garbage bags full of recyclables, etc. So leave your crap at home.

Sorry for the remedial reminder, don’t want to leave anyone behind.